Terms and Conditions n57 – Platform Casino Usage Guidelines

Welcome to n57, an online casino platform trusted by hundreds of thousands of players across Malaysia. By accessing, browsing, or using any part of the n57 website or mobile app, you automatically agree to be bound by the Terms and Conditions set out in this document.

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and n57 ("Platform", "We"). If you do not agree with any part of these terms, you are not permitted to use our services and must cease use immediately.

Your continued use of the n57 platform following any amendments to these Terms and Conditions will be deemed as your acceptance of the revised terms. We therefore recommend that you review this page periodically to ensure you are always aware of the latest applicable rules.

To register and use n57's services, you must fully meet all of the following eligibility requirements:

• Be at least 18 years old at the date of registration.
• Not residing in or located within a country or territory that prohibits online gambling under local laws.
• Have full legal capacity to enter into a binding agreement.
• Not an employee, contractor, or immediate family member of any n57 employee.
• Registering in your own name and not on behalf of a third party.

N57 uses an integrated age verification system during the KYC (Know Your Customer) process to ensure all members meet the minimum age requirement. Accounts found to be in breach of this eligibility condition will be terminated and all fund balances may be forfeited subject to investigation.

Each user is only permitted to hold one (1) account only on the n57 platform. Opening multiple or duplicate accounts is strictly prohibited and may result in all associated accounts being terminated and balances forfeited.

Upon registration, you are required to provide true, accurate, and current information. The details you must submit include:

• Full name as it appears on official identification documents.
• An active email address that you personally own.
• A valid Malaysian mobile phone number.
• Exact date of birth for age verification purposes.

You are fully responsible for maintaining the confidentiality of your account username and password. n57 will not be liable for any losses arising from unauthorized access to your account due to your failure to keep your login credentials secure.

If you suspect that your account has been accessed without authorization, please contact the n57 customer support team immediately via live chat on the platform.

N57 supports a wide range of Malaysia's most popular local payment methods, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All financial transactions are processed through secure channels encrypted using 256-bit SSL standards.

Deposit: The minimum deposit amount is RM20. Deposits are usually credited to your account within minutes after payment confirmation is received by our system.

Withdrawal: Withdrawal processed within 15 minutes for accounts that have completed full KYC verification. Minimum withdrawal is RM50. For security purposes, we only process withdrawals to the same payment method used for the deposit.

• KYC must be fully completed before the first withdrawal request is approved.
• N57 reserves the right to request additional documents for identity verification purposes before approving large withdrawal amounts.
• Any withdrawal suspected of being linked to fraudulent activity or money laundering will be blocked and reported to the relevant authorities.
• Bonus funds that have not met wagering requirements are not eligible for withdrawal.

N57 offers a wide range of bonuses and promotions to members, including welcome bonuses, reload bonuses, weekly cashback, and seasonal special promotions. Each bonus is subject to varying wagering (rollover) requirements.

The general conditions applicable to all n57 bonuses are as follows:

• Every bonus must have its wagering requirements fulfilled before the relevant funds can be withdrawn.
• Only one bonus may be activated at a time unless otherwise stated in the promotional terms.
• Bonuses are only valid for the specified period; expired bonuses will be automatically removed.
• N57 reserves the right to withdraw, modify, or cancel any bonus at our discretion if there are indications of abuse.
• Players who use more than one account to claim the same bonus will forfeit all bonuses and may be subject to account termination.

The specific wagering requirements for each promotion are listed on the respective promotions page. Please ensure you read and understand all the conditions before activating any offer.

All games available on the n57 platform — including Slot Games, Live Casino, Sports Betting, and table games — are operated in accordance with the game rules set by their respective game providers.

As a platform, n57 ensures that:

• All RNG (Random Number Generator) games use independently audited technology to ensure fairness for all players.
• N57's Live Casino is streamed in real time in HD quality with professionally trained dealers.
• All game results are final once the relevant round or session has ended.
• Any technical disruption during an active game session will be resolved in accordance with n57's dispute resolution policy.

In the event of a dispute regarding game results, players may submit a complaint through the customer support channel within 72 hours of the incident. n57 will thoroughly investigate each complaint and provide a response within 5 business days.

To maintain platform integrity and fairness for all members, the following are strictly prohibited on the n57 platform:

• Use of automation software, bots, scripts, or any technical tools to gain an unfair advantage in games.
• Manipulation of the gaming system, including exploitation of bugs or technical vulnerabilities discovered.
• Colluding with other players to cheat in multiplayer games.
• Opening multiple accounts or using another person's identity to register.
• Any form of money laundering or use of the platform for illegal financial activities.
• Threatening, abusing, or harassing customer support staff or other players.

You have the right to close your n57 account at any time by contacting our customer support team. Before closure is processed, all active bonus wagering requirements must be fulfilled, or the relevant bonus funds will be forfeited. Valid cash balances may be withdrawn following the standard withdrawal procedure.

N57 reserves the right to suspend or terminate your account unilaterally under the following circumstances:

• Violation of any section within these Terms and Conditions.
• Suspected fraudulent activity, money laundering, or unauthorized account usage.
• Failure to complete the KYC process within the specified period.
• Requests from relevant authorities or law enforcement bodies.
• Account inactivity exceeding 12 consecutive months.

In cases where an account is terminated due to a breach of terms, n57 is not obligated to return any remaining funds held in that account.

N57 shall not be liable for any indirect, incidental, special, or consequential losses arising from the use of or inability to use our platform, including but not limited to loss of funds, loss of profit, or business disruption.

N57's total liability to any member — regardless of the cause of the claim — is limited to the net deposit amount made by that member in the 30 days preceding the incident giving rise to the claim.

• N57 does not guarantee that the platform will always be available without interruption or free from technical errors.
• We are not liable for losses arising from internet disruptions, device failures, or circumstances beyond our control.
• Players are fully responsible for ensuring that use of the n57 platform is lawful in their location.

N57 reserves the right to amend, update, or modify these Terms and Conditions at any time in accordance with operational requirements, legal changes, or platform improvements. Each amendment will take effect immediately upon publication on this page.

For amendments deemed material or significantly affecting member rights, n57 will endeavor to provide advance notice via registered email or in-platform notification at least 7 days before the effective date.

Your continued use of the n57 platform after the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree with the amendments, you have the right to close your account and withdraw any eligible remaining balance before the amendment's effective date.

Any enquiries regarding these Terms and Conditions may be directed to the n57 customer support team, available 24 hours a day, 7 days a week via live chat on the platform.